📦 Shipping Policy
At Novel Nuggets Publishers, we are committed to delivering your orders efficiently and transparently. This Shipping Policy outlines our order processing times, delivery estimates, and responsibilities for both domestic and international shipments.
🕒 Order Processing Time
- All orders are processed within 2–3 business days.
- Orders placed after 5:00 PM IST will be processed the next business day.
- Orders are not processed or shipped on weekends or public holidays.
🚚 Domestic Shipping (India)
We offer the following delivery options within India:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–7 working days | Available nationwide |
| Expedited Shipping | 2–4 working days | Available in select cities |
| Local Pickup (Nagpur) | Same day or next day | Subject to prior confirmation |
🌍 International Shipping
We ship to most countries worldwide. Delivery timelines vary based on destination and customs clearance:
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| Asia-Pacific | 7–14 working days | Customs duties may apply |
| Europe & UK | 10–18 working days | Tracking available |
| North America | 10–20 working days | Delays may occur during peak seasons |
| Rest of the World | 15–25 working days | Subject to local regulations |
Note: Import duties, taxes, and customs fees are the responsibility of the recipient and may vary by country.
📦 Shipping Costs
- Shipping charges are calculated at checkout based on destination and package weight.
- Free standard shipping may be offered during promotional periods.
🔍 Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your shipment via the carrier’s website.
⚠️ Shipping Restrictions
We do not ship to:
- PO Boxes or APO/FPO addresses
- Countries with trade restrictions or embargoes
📬 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at info@novelnuggetspublishers.com. We will investigate and offer a resolution, which may include a replacement or refund.
❓ Need Help?
For any shipping-related inquiries, please reach out to us at:
📧 info@novelnuggetspublishers.com
📍 Plot No. 78, Beltarodi, Nagpur, Maharashtra, 440015, India